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OMB and GSA Announce Technology Modernization Fund Will Designate $100 Million to Improve Customer Experiences with the Federal Government – The White House – 152news
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The funding will assist revolutionary know-how tasks focused on reducing burdens on the American public and the federal staff who serve them.

Right now, the Office of Administration and Price range and The general Providers Administration introduced that $100 million of the Technology Modernization Fund (TMF)—an revolutionary funding program for Federal know-how trendyization tasks—Shall be designated To assist streamline and enhance digital services to ship A greater buyer expertise to the American people. The $100 million is a portion of the $1 billion in American Rescue Plan (ARP) funding beforehand currentd by Congress To assist safe and trendyize Authorities know-how after the pandemic accelerated The Want to reinforce on-line entry to Authorities services for The widespread public.  So far, the TMF has invested almost $400 million of the $1 billion in ARP funding in 12 tasks.

The TMF Board, the members of Which give funding ideas and monitor progress and efficiency of accredited trendyization tasks, will prioritize investing in tasks that span throughout businesses And might reduce down on irritating wait occasions, duplicative paperwork, and bureaucratic obstacles people too typically face when interacting with their Authorities. The Board Can additionally prioritize tasks Aimed in the direction of enhancing A Quantity of important Federal Authorities capabilities and methods.

All Federal businesses and Extreme-Influence Service Suppliers (HISPs), which serve The Most very important proportion Of people, conduct The biggest quantity of transactions yearly, and have an outsized impact on the lives of the people they serve, are eligible To use for the designated funding. The problem Can additionally assist ship on commitments outlined in each the President’s Authorities Order on Transforming Federal Customer Experience And restore Supply to Rebuild Notion in Authorities and the second precedence of the President’s Administration Agenda, focused on shiping fantastic, equitable, and safe Federal services and buyer expertise.

“Federal service shipy has not stored tempo with the wants and expectations of The widespread public. The American people deserve a Authorities that places people On The center of every thing it does,” said Federal Chief Information Officer and TMF Board Chair Clare Martorana. “With this funding, We’ll deploy safe know-how that reduces prices for businesses, eliminates burdens for the Federal workforce And completely different people it serves, and powers services that meet The widespread public’s expectations.”

“Authorities know-how and web websites can and should work greater for the people and communities we serve,” said GSA Administrator Robin Carnahan. “Targeted TMF funding focused on making their lives simpler As quickly as they need government services is a no brainer. It’s additionally A sensible Method To take a place tax dollars To Make constructive the American Individuals are getting In all probcapability the most For his or her money.”

Projects That are chosen Shall be assisted by buyer evaluation and knowledge, reduce throughout businesses and methods, tackle quick safety gaps, and enhance The widespread public’s capability to entry and handle Authorities services. Furtherextra, the businesses proposing the tasks chosen Could have know-how teams and methods That are In a place to quickly designing, prototyping, and deploying trendy digital devices and services based mostly on human-centered design. Projects May even be required to have measurable goals To Enconstructive TMF fundings are tackleing exact buyer ache factors and gaps in entryibility and equity.

Any Federal businesses that current public-dealing with information, advantages, services, and packages can apply for this funding by Monday, August 1 for expedited consideration, or by September 30, on a rolling basis.

As a Outcome of the President signed The client expertise Authorities Order, HISPs have made important progress shiping on particular service shipy enhancement commitments, and have launched 5 “life expertise” teams To raised combine services for people at essential moments Of their lives.

Regarding the TMF: The Technology Modernization Fund is working To rework The biggest method The federal government makes use of know-how to ship for the American public in an equitable, safe, and consumer-centric method. The TMF invests in know-how tasks throughout Authorities, offering incremental funding, technical assist, and oversight all by way of exereduceion To Make constructive the success of its fundings.

The TMF has invested in tasks Starting from offering a single safe login expertise For presidency web websites, to digitizing short-term worker visa packages and trendyizing methods that assist crop inspection and certification. Since receiving the $1 billion in ARP funding, the TMF has invested in 12 tasks that tackle pressing IT trendyization challenges, bolster cybersafety defenses, and Reply to the COVID-19 pandemic. For extra information, go to tmf.cio.gov.

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Source: https://www.whitehouse.gov/omb/briefing-room/2022/06/16/omb-and-gsa-announce-technology-modernization-fund-will-designate-100-million-to-improve-customer-experiences-with-the-federal-government/

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